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Terms & Conditions

TERMS & CONDITIONS

The site www.ctacademy.mc and related services are owned by CT ACADEMY SARL, with registered headquarters in in Les Abeilles 7-9, bd d’Italie in Monaco. Ownership includes information or elements contained in texts, documents, photos, drawings, graphics, databases, software, logos, trademarks, companies’ names or other signs protected by intellectual or industrial property rights.

CT ACADEMY provides the User information relating to the functionality of the site and the services offered through it. We invite the User to carefully read these Terms and Conditions before using our services. By using the site, the User fully accepts the Terms and Conditions.

However, we encourage the User to consult the Privacy Policy and Cookie Policy to understand how to process his/her personal data.

SERVICE DESCRIPTION

The CT Academy method to be carried out by the Company is specifically divided into the following areas: a) web-club platform; b) training camp; c) “long-term” training – in particular:

  1. a) Club Membership will be a global community of enthusiasts, riders active in equestrian sport and people interested in the CT lifestyle, which will grant exclusive access to educational content, experiences, events, offers and special collections
  2. b) Training Camp will be itinerant training stages (in Italy and abroad), theoretical and practical with a high specialised value, lasting from 3 to 5 days and aimed at enriching the professional background of the Athletes with the help of and thanks to the presence of top riders in the equestrian sector, as well as a team of professional technicians specialised in related activities to support equestrian practice and professional sports; the training camps may have varying ranges (essential, professional, or other names) and compositions, to be decided each time
  3. c) Long-Term will represent the activity of personalized competitive programming aimed at the professional growth of paying athletes, who will be assiduously followed by the team of technicians and consultants according to the “CT Academy method”.  The activities and progress of the athletes should also be a source of social communication for the CT Academy network; long-term athletes may have varying ranges (essential, professional, or other names) and compositions, to be decided from time to time

TERMS OF USE
The use of the site by the underage User implies and requires the authorization and supervision of parents or those who exercise parental authority or protection, which will assume, therefore, all responsibility for the child’s actions against CT ACADEMY SARL and third parties involved in any way. The services relating to purchases, however, are reserved for the User of age or older.

REGISTRATION
In order to be part of the “CTAcademy’s Club” and therefore take advantage of the training and entertainment services within it, in addition to having the possibility to purchase the CTAcademy Merchandising through the e-commerce section , the User must register by providing – truthfully and completely – the data requested in the registration form (obligatorily name, surname and e-mail; in a totally optional way the remaining data) and fully accept the Privacy Policy and these Terms and Conditions. The User is responsible for retaining his/her login credentials. Under no circumstances the owner of the website can be considered responsible in the event of loss, distribution, theft or unauthorized use by third parties, for whatever reason, of the credentials of login of the User.

ACCOUNT DELETION AND CLOSURE

The owner of the website, in the event of a breach by the User of these Terms and Conditions or of the applicable legal provisions, reserves the right to suspend or close the User’s account at any time and without notice.

LIMITATION OF THE SERVICE
CT ACADEMY SARL has the right to suspend, interrupt, modify the site or limit access without any notice to the User. The Company is not responsible for any temporary unavailability of access to the site or for the unavailability of some of its functions using particular devices. The Company is not responsible for any loss or damage due to computer attacks, such as viruses or other malware, that may affect the User’s devices during the use of the site and related resources.

FORBIDDEN USES

CT ACADEMY SARL does not allow any commercial use of the site and its contents. Reproduction, copying of images and contents without prior written consent is strictly forbidden. The User is not allowed to act in any way that may cause interruption, limitation or compromise the functionality of the site. Only the use of the site for legitimate purposes is allowed. The User is responsible for the communications and contents that he/she will send.

EXCLUSION OF RESPONSIBILITY

The site contains links to the social network pages of CT ACADEMY SARL and its business partners and links to other websites provided by third parties. CT ACADEMY SARL is not responsible for the contents of such sites or resources that it proposes for information purposes only. CT ACADEMY SARL has the right to update or modify the website, its contents and functions at any time. However, the information that can be obtained from the site is to be considered of a general and non-binding nature.

PURCHASES

The site allows the User to search for products and to purchase a wide range of goods and articles made in co-branding with Cavalleria Toscana or Partner/Sponsor of the project CTAcademy. If the User wishes to buy one or more of our products, he/she can select them one at a time, adding them to his/her virtual shopping cart. Once all the items of interest have been placed in the shopping cart, the order can be processed. The site will provide a summary page of the selected products, their price and options, with the related costs, for delivery which will be carried out with a maximum of 30 days. The User will be asked to confirm the purchase and to indicate the solution chosen for delivery, transport and payment method. We invite the User to always verify the order’s correctness before completing the purchase phase (e.g. product, quantity, size, colour, etc.). When the order is placed, the User will receive a message to his/her email address confirming receipt of the purchase order. The contract of sale between the User and CTAcademy SARL will be considered concluded at this point. If the User does not receive any order confirmation by the deadline of 15 days, the relevant order shall be considered rejected and, therefore, ineffective. In the event of unavailability of the products contained in the order, CTAcademy SARL will promptly notify the User and refund the amounts already paid. All shipments (nationally and internationally) of goods purchased from CTAcademy e-commerce are managed by Cavalleria Toscana SPA from the warehouses in via Celio Bottai 11 in Monsummano Terme in Italy. The delivery time expressed in working days, indicated in the order confirmation, includes only the working days, between Monday and Friday included, with the express exclusion of holidays. The total price indicated in the order confirmation message is the final price, including VAT and transport and delivery costs.

PAYMENT METHODS

To purchase through the site you can use different methods of payment such as, but not limited to, credit card (Visa/Mastercard), bank transfer, Paypal or cash on delivery. In case of payment by credit card, the charge is made at the time of shipment of the order. The buyer agrees to receive invoices and credits only in electronic format.
Returns and refunds. Below are the terms and conditions for returns and refunds of goods purchased online in our shop. Assuming that the goods are still in their original condition – i.e. unused, in their original packaging, with the original labels and complete in all its parts – we accept returns of items at no additional cost, according to the following rules:
Return and refund requests must be received through the email customercare@ctacademy.mc. We will not accept requests received in any other way; for the refund of the full amount paid, requests must be received no later than 14 days from the date of delivery of the goods. In this case, the full amount paid for the item will be refunded on the same payment method used to place the order; a delayed request, received later, but in any case, within 29 days from the date of delivery of the goods, will be refunded with an CTAcademy SARL Gift Certificate for an amount equivalent to the price paid for the item;
in any case, we will ensure that the User is refunded within 14 days after receipt of the goods at our store;
a refund requested after the above terms will be refunded at our absolute discretion;
if a return is sent after the required time, we may have to send it back to the sender and ask him/her to cover the cost of shipping; the above return and refund conditions apply only to private customers and not to retailers;
the return and refund conditions are not valid in the case of customized products and / or commissioned.
For an efficient management of the practices, the User is required to carefully respect the modalities indicated in this page, following the indications and waiting for the confirmations of our operators when requested.
Replacement of products for size change. If the size ordered does not fit, you can request the replacement of the product for one of the correct sizes. The costs of returning and shipping the new item are charged to the User. If the User decides to replace the product with a different one, the payment of the difference will be required. Alternatively, the User may decide to replace the product with a voucher of equivalent value. It is necessary to make the request through the email customercare@ctacademy.mc and wait for the confirmation of receipt of the request by one of our operators, who will indicate to the User the shipping method. Right of withdrawal. The User who is not satisfied with the purchase and does not wish to replace it with any other product (or receive a voucher of equal value) has the opportunity to exercise the right of withdrawal within 14 working days of receipt of the product, as required by European current legislation. The costs of returning the product are to be considered as charged to the User, who must return the products through the courier indicated by CTAcademy SARL. The refund will be made by bank wire transfer in the bank account indicated by the customer. For assistance with the services and products offered, please contact our Customer Service at the following e-mail address info@ctacademy.mc.

Processing of personal data. By accessing the site, the User declares and accepts that CT ACADEMY SARL – as Data Controller – in full compliance with the principles laid down in EU Regulation No 679/2016 (GDPR), can access, store and process the User’s personal data, and any information necessary for the operation of the site or the services provided through the site, located on the terminal. The User is aware that the use of the site involves the transmission of data through electronic communication networks. The data processed are those necessary for the proper functioning of the site. The data directly provided by the user or automatically acquired by the site as an ordinary part of its operation are also collected and processed for the fulfilment of obligations prescribed by EU and national regulations, including laws, regulations in force at the time and provisions of Authorities, as well as for purposes related to the protection of public order, the investigation or prosecution of crimes. With the User’s consent, CT ACADEMY and its Joint Controllers may also send communications concerning offers and/or commercial promotions relating to its own products or services. More detailed information on the use of personal data by CT ACADEMY SARL is provided through a specific Privacy Policy, available on the site. The Data Controller is CT ACADEMY SARL with registered headquarters in Les Abeilles 7-9, bd d’Italie in Monaco e-mail privacy@ctacademy.mc The Joint Controller, pursuant to Art. 26 GDPR, is Cavalleria Toscana Group (CAVALLERIA TOSCANA S.p.A., RG ITALIA S.r.l.), with registered headquarters located in Via Celio Bottai 11, 51015, Monsummano Terme, (PT) – Italy. e-mail address: privacy@cavalleriatoscana.mc

Adjustments or updates to this document. The owner of the site may modify or simply update, in whole or in part, these Terms and Conditions in the future. Changes and updates will be binding as soon as they are published and, therefore, brought to the attention of the User.

Our contacts are: e-mail: info@ctacademy.mc

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