Terms & Conditions
TERMS & CONDITIONS
The site www.ctacademy.mc and related services are owned by CT ACADEMY SARL, with registered headquarters in in Les Abeilles 7-9, bd d’Italie in Monaco. Ownership includes information or elements contained in texts, documents, photos, drawings, graphics, databases, software, logos, trademarks, companies’ names or other signs protected by intellectual or industrial property rights.
CT ACADEMY provides the User information relating to the functionality of the site and the services offered through it. We invite the User to carefully read these Terms and Conditions before using our services. By using the site, the User fully accepts the Terms and Conditions.
The CT Academy method to be carried out by the Company is specifically divided into the following areas: a) web-club platform; b) training camp; c) “long-term” training – in particular:
- a) Club Membership will be a global community of enthusiasts, riders active in equestrian sport and people interested in the CT lifestyle, which will grant exclusive access to educational content, experiences, events, offers and special collections
- b) Training Camp will be itinerant training stages (in Italy and abroad), theoretical and practical with a high specialised value, lasting from 3 to 5 days and aimed at enriching the professional background of the Athletes with the help of and thanks to the presence of top riders in the equestrian sector, as well as a team of professional technicians specialised in related activities to support equestrian practice and professional sports; the training camps may have varying ranges (essential, professional, or other names) and compositions, to be decided each time
- c) Long-Term will represent the activity of personalized competitive programming aimed at the professional growth of paying athletes, who will be assiduously followed by the team of technicians and consultants according to the “CT Academy method”. The activities and progress of the athletes should also be a source of social communication for the CT Academy network; long-term athletes may have varying ranges (essential, professional, or other names) and compositions, to be decided from time to time
The use of the site by the underage User implies and requires the authorization and supervision of parents or those who exercise parental authority or protection, which will assume, therefore, all responsibility for the child’s actions against CT ACADEMY SARL and third parties involved in any way. The services relating to purchases, however, are reserved for the User of age or older.
ACCOUNT DELETION AND CLOSURE
The owner of the website, in the event of a breach by the User of these Terms and Conditions or of the applicable legal provisions, reserves the right to suspend or close the User’s account at any time and without notice.
LIMITATION OF THE SERVICE
CT ACADEMY SARL has the right to suspend, interrupt, modify the site or limit access without any notice to the User. The Company is not responsible for any temporary unavailability of access to the site or for the unavailability of some of its functions using particular devices. The Company is not responsible for any loss or damage due to computer attacks, such as viruses or other malware, that may affect the User’s devices during the use of the site and related resources.
CT ACADEMY SARL does not allow any commercial use of the site and its contents. Reproduction, copying of images and contents without prior written consent is strictly forbidden. The User is not allowed to act in any way that may cause interruption, limitation or compromise the functionality of the site. Only the use of the site for legitimate purposes is allowed. The User is responsible for the communications and contents that he/she will send.
EXCLUSION OF RESPONSIBILITY
The site contains links to the social network pages of CT ACADEMY SARL and its business partners and links to other websites provided by third parties. CT ACADEMY SARL is not responsible for the contents of such sites or resources that it proposes for information purposes only. CT ACADEMY SARL has the right to update or modify the website, its contents and functions at any time. However, the information that can be obtained from the site is to be considered of a general and non-binding nature.
The site allows the User to search for products and to purchase a wide range of goods and articles made in co-branding with Cavalleria Toscana or Partner/Sponsor of the project CTAcademy. If the User wishes to buy one or more of our products, he/she can select them one at a time, adding them to his/her virtual shopping cart. Once all the items of interest have been placed in the shopping cart, the order can be processed. The site will provide a summary page of the selected products, their price and options, with the related costs, for delivery which will be carried out with a maximum of 30 days. The User will be asked to confirm the purchase and to indicate the solution chosen for delivery, transport and payment method. We invite the User to always verify the order’s correctness before completing the purchase phase (e.g. product, quantity, size, colour, etc.). When the order is placed, the User will receive a message to his/her email address confirming receipt of the purchase order. The contract of sale between the User and CTAcademy SARL will be considered concluded at this point. If the User does not receive any order confirmation by the deadline of 15 days, the relevant order shall be considered rejected and, therefore, ineffective. In the event of unavailability of the products contained in the order, CTAcademy SARL will promptly notify the User and refund the amounts already paid. All shipments (nationally and internationally) of goods purchased from CTAcademy e-commerce are managed by Cavalleria Toscana SPA from the warehouses in via Celio Bottai 11 in Monsummano Terme in Italy. The delivery time expressed in working days, indicated in the order confirmation, includes only the working days, between Monday and Friday included, with the express exclusion of holidays. The total price indicated in the order confirmation message is the final price, including VAT and transport and delivery costs.
To purchase through the site you can use different methods of payment such as, but not limited to, credit card (Visa/Mastercard), bank transfer, Paypal or cash on delivery. In case of payment by credit card, the charge is made at the time of shipment of the order. The buyer agrees to receive invoices and credits only in electronic format.
Returns and refunds. Below are the terms and conditions for returns and refunds of goods purchased online in our shop. Assuming that the goods are still in their original condition – i.e. unused, in their original packaging, with the original labels and complete in all its parts – we accept returns of items at no additional cost, according to the following rules:
Return and refund requests must be received through the email email@example.com. We will not accept requests received in any other way; for the refund of the full amount paid, requests must be received no later than 14 days from the date of delivery of the goods. In this case, the full amount paid for the item will be refunded on the same payment method used to place the order; a delayed request, received later, but in any case, within 29 days from the date of delivery of the goods, will be refunded with an CTAcademy SARL Gift Certificate for an amount equivalent to the price paid for the item;
in any case, we will ensure that the User is refunded within 14 days after receipt of the goods at our store;
a refund requested after the above terms will be refunded at our absolute discretion;
if a return is sent after the required time, we may have to send it back to the sender and ask him/her to cover the cost of shipping; the above return and refund conditions apply only to private customers and not to retailers;
the return and refund conditions are not valid in the case of customized products and / or commissioned.
For an efficient management of the practices, the User is required to carefully respect the modalities indicated in this page, following the indications and waiting for the confirmations of our operators when requested.
Replacement of products for size change. If the size ordered does not fit, you can request the replacement of the product for one of the correct sizes. The costs of returning and shipping the new item are charged to the User. If the User decides to replace the product with a different one, the payment of the difference will be required. Alternatively, the User may decide to replace the product with a voucher of equivalent value. It is necessary to make the request through the email firstname.lastname@example.org and wait for the confirmation of receipt of the request by one of our operators, who will indicate to the User the shipping method. Right of withdrawal. The User who is not satisfied with the purchase and does not wish to replace it with any other product (or receive a voucher of equal value) has the opportunity to exercise the right of withdrawal within 14 working days of receipt of the product, as required by European current legislation. The costs of returning the product are to be considered as charged to the User, who must return the products through the courier indicated by CTAcademy SARL. The refund will be made by bank wire transfer in the bank account indicated by the customer. For assistance with the services and products offered, please contact our Customer Service at the following e-mail address email@example.com.
Adjustments or updates to this document. The owner of the site may modify or simply update, in whole or in part, these Terms and Conditions in the future. Changes and updates will be binding as soon as they are published and, therefore, brought to the attention of the User.
Our contacts are: e-mail: firstname.lastname@example.org